Come join our fun, friendly, hard-working, tight small group in Customer Service at Rainbow Grocery. We are a worker-owned natural food collective, providing great benefits.
QUALITIES WE ARE LOOKING FOR:- A knowledge and interest in natural foods.
- An ability to work quickly and efficiently in a fast-paced environment.
- Excellent communication skills.
- Someone who can meet the physical demands of standing, lifting, bending and pulling items.
- A team player.
- Someone who enjoys working with the public.
- Someone who derives deep satisfaction from cleaning!!!
- An interest in working in a cooperative environment; be self-motivated and dependable, and able to work without direct supervision.
JOB SPECIFICS AND ESSENTIAL FUNCTIONS:- Assist customers with complaints, recommendations, suggestions, information and directions, in person and on the telephone.
- Be courteous and helpful to customers and co-workers.
- Have a good understanding of what products Rainbow carries and where they are in the store. Inform customers where products are located.
- Lift objects that weigh up to 50 lbs.
- Be able to work on one's feet for long periods - up to 7 hours, with prescribed breaks.
- Be able to push a total of 8 shopping carts at one time from the garage and parking lots into the store.
- Deal effectively with busy and stressful situations.
- Be punctual and reliable with permanent and substitute shifts.
- Be able to speak and write English proficiently.
- Maintain communication with the FEC (Front End Coordinator), cashiers, security guards, and other co-workers on duty.
- Be self-motivated and able to work without direct supervision.
- Have good problem-solving skills.
- Have basic math skills.
- Attend all Customer Service Department meetings.
- Read Customer Service Department meeting minutes.
- Be available to sub shifts in the Department.
- Be actively involved in the Department.
- Assist special needs customers by helping to bag groceries and load bags into their vehicle.
- Maintain cleanliness of the store, cleaning up spills and breakages in a timely manner.
- Maintain cleanliness of the employee and public bathrooms.
- Abide by the policies of the store including item returns, store policies and department policies.
We are seeking to employ individuals who will help reflect the community we serve. Women, People of Color, Lesbian/Gay/Bi/Trans people, and seniors are encouraged to apply.
WAGES AND BENEFITS:Starting pay $22.30/hr. Full medical/dental/vision insurance for full-time workers (27 or more hours/week), 401(k) retirement plan, seven paid holidays, pay for time off (vacation, sick and personal days), potential for profit sharing (patronage) upon becoming a member-owner of cooperative (vast majority of workers have become members in first year).We reserve the right to change or revise duties and responsibilities as the need arises. This document is not a written or implied contract of employment.