Location: Boca Raton,FL, USA
Customer Service Rep
Key responsibilities may include:
* Valid Driver License - Must be able to drive a cargo van, golf carts and Transit Van
* Must be able to work Monday thru Saturday 8am to 6pm and Saturday's 11am to 3pm - shifts will vary from 8am to 1pm or 1pm to 6pm and Saturday 11am to 3pm
* Must be able to deal with high volume shipments from all courier
* Operate mailing and shipping & receiving
* Operate mail equipment, golf carts
* Order supplies and update employee lists
* Pick-up and deliver mail, parcels, to customers
* Lift large bundles of mail, overnight packages and shipments
* Handle time-sensitive material like confidential, urgent packages
* Provide courier & messenger services
* Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
* Demonstrate flexibility in satisfying customer demands in a high volume, production environment
* Consistently adhere to business procedure guidelines
* Take direction from supervisor or site manager
* participate in cross-training
* Maintain all logs and reporting documentation; attention to detail
* Adhere to all safety procedures
Perform other tasks as assigned
The ideal candidates must be able to demonstrate the following qualifications:
* High school diploma or equivalent (GED) preferred but not required
* Minimum of six months customer service related experience required
* Minimum of six months related experience preferred
* A valid driver license with good driving record required
* Keyboarding and windows environment PC skills preferred
* Excellent communication skills both verbal and written
* Ability to effectively work individually or in a team environment
* Competency in performing multiple functional tasks
* Ability to meet employer's attendance policy
* Lifting up to 55 pounds
* Standing for long periods of time
* Significant walking
* Willingness to submit to a pre-employment drug screening and criminal background check
The pay range for this position starts at $13.00; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.