Location: Chicago,IL, USA
By joining our team, you'll be part of our life-changing Mission and Vision. You'll work in a truly inclusive environment where diversity and equity are championed through words and actions. You'll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.
Are you the right candidate for this opportunity Make sure to read the full description below. Job Description SummaryThe Customer Service Representative - Support Services will serve as the first point of contact for patients, visitors, and employees who have support service needs (Housekeeping/Facilities/Bio-med).
The Support Services Customer Service Representative will be responsible for dispatching and tracking all service needs, and providing follow up to ensure the needs have been met.
In addition, the Support Services Customer Service Representative will be responsible for the daily monitoring and dispatching of the Bed Control System. Serves as an office clerical role, maintaining documents and providing support to the Support Services leadership team.
The Customer Service Representative - Support Services will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.
The Customer Service Representative - Support Services will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties.
Key ResponsibilitiesThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Equal Employment OpportunityShirley Ryan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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