Customer Solutions Center Representative FT/PT Hybrid|: Customer Solutions |Office Arlington Branch
: Job Details :

The Customer Solutions Center Representative (bi-lingual Spanish speaking preferred) is responsible for assisting both internal and external customers using a variety of computer and telecommunications technology/software and will perform account and loan inquiries, routine maintenance on customer accounts, as well as processing requests for information from government and legal entities and downloading loan applications via the Bank s website. The Customer Solutions Center Representative must be able to handle large call volumes, move from task to task easily and solve customer issues in a fast-paced environment with great attention to detail to ensure accuracy. The incumbent must have highly developed verbal and written communication skills, and organizational skills along with an understanding of web-based applications. The Customer Solutions Center Representative should have a thorough understanding of Bank products and services and is responsible for offering solutions that enhanc...Solutions, Solution, Customer, Representative, Office, Technology