Customer Solutions Representative
: Job Details :

Position Summary:A core member of the C2 GPS' career center team, The Customer Solutions Representative (CSR) - Document Processing Unit is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the career centers and through referrals to our community partners.Essential Functions:* Communicate with customers by telephone or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.* Review and identify job opportunities for customers and provide referrals to qualified candidates.* Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.Education and Experience:* High school diploma or GED required.* Valid driver's license and proof of insurance with good driving record.* One year of relevant experience preferred.* Bilingual in English and Spanish strongly preferred.COMPANY OVERVIEW:C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs. We're located in five regions in Texas and one in Florida. We strive to fulfill our mission by following our Core Values of Respect, Communication, Customer Engagement and Ingenuity. Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone's life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes:* Health Insurance* Wellness Reimbursement* Generous Paid Time Off* Paid Parental Leave* 401(K) with 100% Employer Match up to 6% of individual contributions* Dental* Vision* Life Insurance* Short and Long Term Disability* Pet InsuranceEEO/AAC2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, *, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualificationsJOB CODE: TAR - 8810N5 - CSR