Location: Chicago,IL, USA
Job Title: Customer Success Advisor
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About AO Globe Life:
At AO Globe Life, were all about helping people live better, more secure lives. As a leading provider of insurance and financial services, we put our customers at the heart of everything we do. Our commitment to excellence goes beyond offering great productsits about ensuring our clients feel supported every step of the way. Thats where you come in!
The Role:
As a Customer Success Advisor, youll be the face of AO Globe Life, guiding our customers through their journey with us. From answering queries to providing tailored solutions, youll ensure each client feels valued and supported. Youll be the go-to person to help solve issues, celebrate wins, and deliver exceptional service.
What Youll Be Doing:
- Building strong, long-term relationships with customers by delivering personalized solutions.
- Acting as the first point of contact for client inquiries via phone, email, or chat.
- Proactively addressing customer needs and resolving challenges to ensure their satisfaction.
- Collaborating with internal teams to improve the customer experience.
- Educating clients on our services, helping them make informed decisions about their life and financial planning needs.
- Continuously learning about our evolving product suite to provide up-to-date advice.
What Were Looking For:
- Excellent Communication Skills: You love engaging with people and can explain complex ideas simply.
- Problem Solver: You thrive on turning challenges into opportunities.
- Empathy: You understand that every customer is unique and needs personalized care.
- Team Player: You collaborate well with others, and your positive attitude lifts up those around you.
- Organized & Proactive: Youre good at managing your time and anticipating customer needs before they arise.
Preferred Experience:
- Previous experience in customer service, sales, or a client-facing role is a plus.
- Knowledge of the insurance or financial services industry is advantageous but not required.
What We Offer:
- Competitive Commission based salary and performance-based incentives.
- Comprehensive health and wellness benefits.
- Opportunities for growth and professional development.
- Flexible work optionsremote, work at the comfort of your own home.
- A vibrant, supportive work culture where your contributions matter.
Join Us!!
If youre passionate about helping people and ready to make a difference in their lives, wed love to hear from you. Come be a part of AO Globe Lifes mission to deliver outstanding customer experiences!
APPLY NOW!! APPLY NOW!!
Submit your resume and a brief cover letter explaining why youd be a great fit for the
Customer Success Advisor role at AO Globe Life.
We cant wait to meet you!
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