Customer Success Associate
: Job Details :

Are you someone who is looking for a fresh start? A new challenge? An opportunity to learn something completely new? We want to talk to YOU!

Make sure to apply with all the requested information, as laid out in the job overview below.

We work with nationally recognized telecommunications companies in the local San Jose area. Through our partnerships, we have been able to help grow the business of our clients while growing our own as well.

We offer the unique opportunity to every one of our employees to receive in-house training starting at ground level and extending through leadership and management training. As our Customer Success Associate, you will learn:

All telecommunications client product knowledge

How to answer customer questions

The sales cycle and how to complete customer sales

Personal development habits

How to take your communication skills to the next level

How to coach and train others

Human resources elements

Other managerial responsibilities may be assigned

Requirements of the Customer Success Associate:

No prior knowledge of telecommunications is required

High school diploma or GED equivalent is not a requirement but is a plus

0-1 years of experience working in customer service, retail, or hospitality

A student mentality and willingness to learn

Must be passionate about working with others

Ability to work individually or as part of a team

A drive for professional growth

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