Credentialing company in downtown Denver is currently seeking a tech savvy Account Manager to join a company that delivers innovative technology with a human touch. The ideal Account Manager provides insights on client-to-business interactions, improves customer experience through product support, and handles customer issues and requests.
Account Manager Responsibilities:
- Collaborate closely with team members to support client retention and expansion opportunities
- Primary contact for the onboarding of new customers and the training of platform end users from an IT perspective
- Provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests.
- Collaborate with the Project Management, Technical, and Operations teams to set up software platforms as per customers' requirements and troubleshoot technical issues raised by customers
Account Manager Requirements:
- 4 years prior account management experience and stable work history
- Experience working with, and managing, stakeholders and business relationships
- Capable of learning new technology and complex business process quickly
- Empathetic, positive, self-driven attitude with a desire to help our customers reach their goals
Please apply online for immediate consideration. All qualified candidates will be contacted.
Stivers is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.