Location: San Francisco,CA, USA
We are a fast-growing SaaS startup, specializing in business text messaging. Our mission is to empower businesses to engage with their customers over messaging. With a founding team that achieved a successful startup exit to Salesforce and strong backing from leading investors, we have established financial stability and the freedom to shape our own destiny. Our extensive customer base includes thousands of renowned brands such as U-Haul, iRobot,, and Dignity Health. Join our San Francisco Bay Area team to work with customers across industries, cutting-edge technologies, and technical challenges.
Role OverviewAs a Customer Success Manager, you will play a crucial role in driving customer satisfaction, retention, and growth. Your exceptional business acumen, consultative approach, and project management skills will enable you to understand customer needs, develop pragmatic solutions, and deliver successful outcomes. Join our small yet dynamic customer success team to make a significant impact on both the department and the company. This position offers exposure to modern SaaS integrations, telecom infrastructure, and diverse use cases.
Responsibilities