Why you'll love working for Caltrol:Caltrol is recognized as a leading provider of automation including process control solutions, valves, instrumentation, and reliability. Caltrol takes great pride in the quality of our employees, products, and services we represent. Caltrol is an employee-owned company headquartered in Las Vegas with offices across 4 states (CA, AZ, HI) and one outside the U.S. As an owner, you will be part of an essential and meaningful organization. You'll find the resources and opportunities to make significant contributions with prospects for career growth and satisfaction. You will work in a team driven culture with talented managers and inspiring coworkers to support you.What you'll be doing:
- Co-Lead engagement efforts for existing accounts, ensuring high levels of customer satisfaction and alignment with strategic goals.
- Maintain consistent communication and collaboration with the Account Team and internal stakeholders.
- Collaborate with Project Managers during project transitions from execution to adoption, ensuring desired outcomes are achieved.
- Proactively manager lifecycle and upgrade planning, closing consumption gaps at named accounts.
- Expand service contracts by ensuring deliverables meet customer needs and are fully utilized.
- Plan and coordinate software subscription renewals.
- Work across PAS, MAS, and DX Automation Solutions, including:
- Distributed Control Systems (DeltaV)
- Performance Software (Emerson and AspenTech)
- Cybersecurity Solutions
- WirelessHART and Wi-Fi infrastructure
- Utilize CRM as primary organizational and communication tool.
What we're looking for:
- 5-10 years' experience in an automation related field.
- Bachelor's Degree OR relevant experience in control and automation required.
- Strong familiarity with automation platforms and lifecycle management practices.
- Dedication to customer service excellence and committed to driving customer success.
- Skilled in relationship building and customer engagement strategies.
Hiring Range:The hiring range for this position is $138,000-$171,000 annually plus Quarterly Profit Sharing. This is the base pay scale range Caltrol reasonably expects to pay for this position at the time of this posting. The base pay actually offered will take into account internal equity and may vary based on geographic region, skills, qualifications, and experience of the candidate along with the requirements of the position. In addition, you will receive a company performance bonus structured to match the thrill of your success stories.What we offer:
- A work culture that's not just inclusive, but downright celebratory of diversity
- Hybrid work schedule
- Generous base salary + Quarterly Profit Sharing
- Employee Stock Ownership (ESOP) opportunities
- Unlimited Flexible time-off
- Medical, Dental, Vision - all effective 1st day of the month after your hire date
- HSA (with employer contribution) and FSA
- Comprehensive supplementary benefits
- Wellness Benefits
- 401(k) with employer match - because your future is just as important as your present
- Employee Assistance Programs
- Company paid life insurance and buy up options
- Company paid short-term disability insurance
- Pet Insurance
- Student loan repayment match
- Tuition reimbursement
- Professional development opportunities because we believe in investing in greatness.
Physical Demands: This job is performed in a typical office setting as well as visits to customer sites. Sites may be loud with exposure to varying degrees of temperature. While on site, PPE may be required including wearing safety shoes. While on site, extended periods of walking and standing may be required. Travel: Up to 25% travel to customer sites and other Caltrol offices (AZ, NV, CA). Periodic overnights for training.Other Duties:This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.Caltrol is deeply committed to creating a diverse and inclusive work environment where everyone is respected, treated fairly, and given equal opportunities to perform to their fullest potential. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law. We believe that diversity and inclusion among our employees are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Reasonable accommodation is available for candidates with disabilities, ensuring they can effectively perform essential job functions. Visit our Career Page Follow us on LinkedIn!Follow us on Glassdoor!Follow us on Indeed!