Customer Success Representative
: Job Details :

Build and maintain strong, long-lasting relationships with customers, ensuring they are fully supported and satisfied with EntyreCare's services.

Actively engage with customers to understand their needs and provide tailored solutions that enhance their experience.

Serve as the primary point of contact for customer inquiries, issues, and feedback, and work closely with internal teams to resolve any challenges.

Conduct regular check-ins with customers to ensure they are maximizing the value of our services and are on track to meet their goals.

Develop and deliver customer success plans and reports, highlighting key performance metrics and areas for improvement.

Provide training and support to customers on the use of EntyreCare's services.

Stay updated on industry trends, best practices, and competitive landscape to better serve customers and contribute to the company's growth.

Submit your CV and any additional required information after you have read this description by clicking on the application button.

3+ years of experience in customer success, sales, or a similar role, preferably in the healthcare industry.

Proven track record of driving customer satisfaction and sales growth.

Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.

Experience working in a startup environment is highly preferred.

Strong communication, problem-solving, and relationship-building skills.

Ability to work independently and as part of a collaborative team in a fast-paced, dynamic environment.

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