Customer Success Representative
: Job Details :

Are you a customer service professional focused on building customer relationships to promote retention and loyalty? If you enjoy being a primary point of contact and have interest in the educational resource industry, this Customer Success Representative contract-to-hire role fully onsite in the greater Greenfield area could be for you!Duties include:Onboarding new customersCreating customer success plans and tracking resultsWorking with marketing team to promote retention and contract renewalsGive customized service and exceed expectationsDesired Qualifications:Bachelor's degreeExperience using CRM systems (preference to Salesforce)OrganizedProficiency in MS Office, HubSpot, and Google DocsThis full-time contract-to-hire Customer Success Representative role requires you to be in office in greater Greenfield, MA. Pay rate is $24.00 - $25.00 per hour. Interested or want to learn more? Reach out or apply today! TNG123 #LI-MW1