CUSTOMER SUPPORT AGENT
: Job Details :


CUSTOMER SUPPORT AGENT

Memories by Christi

Location: all cities,AZ, USA

Date: 2024-10-08T07:26:07Z

Job Description:

Do you want to work remotely from home or from anywhere?

Looking for a supportive environment that values YOU and sets you up for SUCCESS?As the main point of contact for clients, you play a key role in crafting personalized travel experiences.Your responsibilities include creating unique travel itineraries, processing payments, and updating clients regarding their travel. You will have access to the top travel vendors, such as Expedia, Delta Vacations, American Airlines Vacations, Carnival, Royal Caribbean and Disney, to name a few.

We have trainings available at all times making it flexible for those with prior commitments.

Main Responsibilities:

  • Maintain open communication with clients regarding their travel
  • Research top travel destinations and curate individualized itineraries
  • Discuss client travel needs/preferences and create itineraries to fit their preferences
  • Promote/advertise specialized travel deals across varying platforms
  • Stay up to date with travel news
  • Connect with travel leaders
  • Attend travel trainings and/or monthly meetings, as necessary
  • Use judgement when it comes to budget and client preferences
  • Attend daily trainings to become more knowledgeable in travel news, updates and/or restrictions
  • Promote current travel deals and perks via social media or varying platforms
  • Complete and maintain travel certifications

Qualifications:

  • 18 years or older
  • High School Diploma
  • Customer Service experience (1 year or more)
  • Must be coachable and willing to learn

Benefits:

  • Flexible Schedule
  • Work remotely from home
  • Full or Part Time opportunities available
  • IATA card
  • Free cruise and theme park tickets after training
  • Exclusive travel benefits/perks

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