Customer Support Associate
: Job Details :

Are you looking for a dynamic, fun-filled business environment?

Are you looking for a growth opportunity?

If your answer is yes, then our Customer Support Associate position might be what you are looking for!

A2I Enterprise is a small, but mighty marketing and sales firm. We specialize in expanding our clients business growth through direct-to-consumer interaction. We improve the way that our clients interact with their consumers by utilizing imaginative techniques that have shown actual results. Our ability to provide a positive experience for consumers and our substantial growth achievements is why we continue to acquire more clients and thus the need for additional support through hiring a new Customer Support Associate.

We always put quality over quantity, so we carefully evaluate every application that we receive to ensure we are building the best possible Customer Support Associate team to achieve our goals. All of our goals revolve around growth! We are seeking personal and professional growth for every member of our team, which is why we have opportunities for fast advancement into leadership and management roles.

APPLY NOW AND BECOME OUR NEXT CUSTOMER SUPPORT ASSOCIATE!

Daily Responsibilities for our Customer Support Associate:

• Deliver friendly customer service while providing information about the products and services to existing and potential customers
• Troubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitude
• Maintain up-to-date and accurate records of all customer interactions and personal information
• Cultivate a knowledge base on all products and services to draw on customer interactions
• Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives

Wanted Qualifications for our Customer Support Associate:

• 1-3 years working as a customer service, sales representative, or experience in a retail, restaurant, or hospitality environment is a bonus
• Outstanding communication skills
• Above-average emotional intelligence and people skills
• Ability to work independently or in a team setting
• Desire to work in a fast-paced customer service environment and the ability to multitask
• Exceptional work ethic
• Self-starter with a desire for professional growth and development

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