Customer Support Clerk
: Job Details :

START THE NEW YEAR OFF WITH A NEW CAREER AT BERKHEIMER!Berkheimer Tax Innovations, a successful Pennsylvania tax collection and administration company, is seeking adaptable and motivated individuals to join our Youngwood, PAteam as Customer Support Clerks!WHAT YOU'LL DO:Answer taxpayer inquiries in person & over the phoneResearch, maintain, & update tax accounts based on information providedProcess tax forms/mail & post payments to proper accountsComplete all tasks in a timely manner while meeting company standardsAdditional duties may be assignedSCHEDULE + LOCATION:Start date: March 3, 2025 or sooner!Full-time schedule: Mon - Thu, 8:00 am - 4:30 pm. 8:30 am to 3:00 pm, FriNo weekends!On-site in our Youngwood, PA office Once released from training (-4-6 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintained PAY + BENEFITS:$14.00/hour + monthly incentive opportunities!On the job, paid training to help you succeedMedical, Dental, Vision & Life InsuranceWellness Program including physical, emotional, and financial wellnessPaid Holidays, Vacation, Sick, and Personal Time401(k) with Profit SharingEmployee Assistance ProgramVoluntary Benefit PlansFSA & HSA OptionsCasual business work environmentTravel InsuranceWHY WORK FOR BERKHEIMER TAX INNOVATIONS?You will be part of a company that has been supporting your local communities for over 80 years. The dedication to our communities is just as important as our dedication to our employees.At Berkheimer Tax Innovations you will be a valued member of our team. We provide extensive top-of-the-line training, a supportive team environment, and resources to contribute to your overall success. Berkheimer Tax Innovations is an Equal Opportunity Employer. All positions require a successful reference check, criminal background check and drug screen.High School Diploma or equivalentMinimum 1-3 months related experience and/or trainingReliable transportation to outer offices and tax sit-insAbility to manage difficult or emotional customer situationsStrong attention to detail with high levels of accuracySituation analysis and problem-solving skillsAbility to sit for long periods of timeCompensation details: 14-14 Hourly WagePI3676868fff48-25660-#######1