Shift: 8AM-5PM Monday- FridayCandidates should take the time to read all the elements of this job advert carefully Please make your application promptly.Pay Rate: $15.50 /hr.Position Summary: Customer support in a call center. Assisting customers through various channels including chat, email, phone calls, and walk-ins. Must possess computer literacy and type at a minimum of 40 words per minute.Job Description: The ideal customer support associate will play a crucial role in facilitating in assisting customers with the claims process. Some cases may require meticulous investigation akin to solving intricate puzzles to ascertain rightful ownership. Do you:
- Excel in accuracy and precision?
- Thrive with clearly defined direction and structure?
- Enjoy being a valuable resource of knowledge?
- Welcome opportunities for independent work?
- Find satisfaction in problem-solving and adaptability?
- Prefer a focus on factual data over drama?
- Work best independently rather than in groups?
- Approach decisions skeptically, requiring substantial information?
- Tend to communicate in an informative and factual manner?
- Possess a natural sense of urgency and agility in task management?
- Value direct and straightforward communication?
- Seek variety and new challenges over routine?
Prefer an organized work environment?Benefits (upon successful completion of the probationary period) include:
- 401(k) with matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Experience:
- Customer service (Preferred)
- Proficiency in Microsoft Office (Preferred)
Work Location: Potential for hybrid/remote work based in Salt Lake City, UT (upon successful completion of the probationary period)