Location: Rahway,NJ, USA
Job Description
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We are the Communities we serve!
This account is part of the SodexoMAGIC portfolio of business.
Use your passion for service to create a positive impact and make a difference in the communities we serve! SodexoMAGIC is a joint Sodexo/ Magic Johnson venture. SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. SodexoMAGIC offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities
Sodexo is seeking a dynamic and enthusiastic Customer Support & Operations Representative for a prestigious role within a high-profile corporate client environment in Rahway, NJ. This position is all about delivering exceptional, white-glove service across various locations on our client's campus. If you're a personable and proactive individual who thrives in face-to-face interactions, email, and phone communications, we want to hear from you!
Key Responsibilities:
* Provide a welcoming and hospitable experience for employees, contractors, and visitors while serving as a key point of contact on the client campus.
* Offer knowledgeable assistance about the site and local area, including directions to locations and parking areas.
* Address and resolve client inquiries and issues promptly and effectively, demonstrating excellent problem-solving skills.
* Assist with the planning and execution of campus events, ensuring seamless support and coordination.
* Maintain clear and professional communication through Salesforce, and manage signage and other communications around the building.
* Collaborate closely with the Community Manager Team and support colleagues during peak times, fostering a cooperative team environment.
Who You Are:
* Confident and engaging, with a natural ability to build meaningful relationships and communicate effectively.
* Passionate about delivering top-notch customer service and consistently exceeding expectations.
* Detail-oriented and committed to maintaining high standards across all tasks and interactions.
* Comfortable with technology and adept at using computers and various software to support your role.
What We're Looking For:
* At least 1 year of experience in hospitality or customer service.
* A High School Diploma, GED, or equivalent experience.
* Proficiency in MS Office (Word, PowerPoint, Excel) and excellent written and verbal communication skills.
* Flexibility to adapt to changing priorities and tasks with a positive attitude.
* A desire for continuous learning and growth in a fast-paced environment.
Please Note the target salary for this position is $55,000 annually
The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance. Sodexo, a long-standing leader in quality of life solutions around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin Magic Johnson himself click here.
Learn more about Sodexo's Benefits
Not the job for you?
At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care and Senior Living locations across the United States. Continue your search for Facilities Management jobs.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
* Medical, Dental, Vision Care and Wellness Programs
* 401(k) Plan with Matching Contributions
* Paid Time Off and Company Holidays
* Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
Qualifications & Requirements
Basic Education Requirement - High School Diploma, GED or equivalent
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!