Location: Pittsfield,MA, USA
[Customer Service Rep / Fully Remote] - Anywhere in U.S. / Up to $50,440 annually / 401(k) + Employer Matching / Complimentary Complete Care membership / Subsidized Medical, Dental, and Vision / Generous 4+ weeks of paid time off - As a Customer Support Representative, you'll: Provide exceptional member service through prompt, accurate, and knowledgeable responses to member inquiries and complaints; Maintain ownership of member issues from receipt of the initial request to resolution; Follow up with members to ensure their issues have been resolved to their satisfaction; Maintain a comprehensive understanding of the company's products and services; Utilize member feedback to identify opportunities for improvement and report trends...Hiring Fast >>