DescriptionExperience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
Home Search Jobs Job Description Customer Support RepresentativeContract: Holtsville, New York, USSalary: $17.00 Per HourJob Code: 353803End Date: 2024-10-13 Days Left: 27 days, 3 hours leftApply Title: IT Customer Service Representative (100% remote) Location: Holtsville,NY 11742 Duration: 03+ months Job duties:
- Provides assistance to customers during all phases of the inventory process.
- Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.
- Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.
- Prepares and enters required client information/requests into department's database to document customer interaction and resolution.
- Works under close supervision to answer questions regarding company products and services.
- Directs callers to appropriate resources
- Escalates complex questions to more senior representatives
Requirements:
- HS Diploma and College background required.
- Light IT background preferred.
- Prior customer service experiences a must.
- Excellent communications skills.
- Computer literate; exposure to Windows environment.
- Worked remote previously preferred
- Flexible availability (especially weekends) a plus
Job Requirement - Inbound
- outbound
- call
- calling
- German
- Polish
Reach Out to a Recruiter - Recruiter
- Email
- Phone
- ANAND VYAS
- ...@collabera.com
Apply Now