Description
Home Search Jobs Job Description Customer Support RepresentativeContract: Holtsville, New York, USSalary: $18.00 Per HourJob Code: 354858End Date: 2024-11-08 Days Left: 26 days, 3 hours leftApplyWe Are Hiring!Title: IT Customer Service Representative Location: 100% Remote Job Opportunity Duration: 03+ months (Temp to perm depends on Attendance and performance) Job duties:
- Provides assistance to customers during all phases of the inventory process.
- Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.
- Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.
- Prepares and enters required client information/requests into department's database to document customer interaction and resolution.
- Works under close supervision to answer questions regarding company products and services.
- Directs callers to appropriate resources
- Escalates complex questions to more senior representatives
Requirements:
- HS Diploma and College background required.
- Light IT background preferred.
- Prior customer service experiences a must.
- Excellent communications skills.
- Computer literate; exposure to Windows environment.
- Worked remote previously preferred
- Flexible availability (especially weekends) a plus
Job Requirement - Troubleshooting
- Communicationskills
Reach Out to a Recruiter - Recruiter
- Email
- Phone
- Riya Kumari
- ...@collabera.com
Apply Now