CUSTOMER SUPPORT REPRESENTATIVE
: Job Details :


CUSTOMER SUPPORT REPRESENTATIVE

Kelly Services

Location: all cities,OH, USA

Date: 2024-11-02T07:16:06Z

Job Description:

**Ready, set, go!** Put your career in motion with a great, new opportunity. Join the Kelly Professional & Industrial team as a **Customer Support Representative** with one of the world's leading manufacturer of building materials.

**Why you should apply to be a Customer Support Representative** **:**

+ Pay Rate: $17.50 per hour

+ Employment Type: Contract-To-Hire

+ Location: Toledo, OH

+ Schedule: Hybrid Schedule (8am - 5pm) - Onsite Tuesday, Wednesday and Thursday. Remote Monday and Friday.

+ Great Advancement Opportunities

+ Great opportunities to get your foot in the door with great company!

**What a typical day as a** **Customer Support Representative** **might look like:**

+ Deliver consistent service to our customers

+ Maximize every opportunity to sell to the customer

+ Take proactive actions to meet customer needs and concerns creating win/win solutions

+ Enter orders accurately

+ Develop close relationships with our customers and understand what it takes to ensure their success

+ Develop customer trust by consistently following through on actions and operating with integrity

+ Leverage relationships to obtain outside-in market insights

+ Leverage product training opportunities

+ Operate in a Waste Free Environment

+ Effectively use Lean Sigma methodology and tools (standard work) to support a waste free environment

+ Identify and take action to eliminate non-value added activities within day to day operations

+ Identify opportunities for, develop, maintain and execute Standard Work

+ Understand and promote the use of customer tools and technology

+ Live the Safety stand, adhere to the safety responsibilities

+ Implement a personal safety action plan and review with leader

+ Adhere to the Company's safety policies at all times

**This job might be an outstanding fit if you:**

+ High school degree, Associates or Bachelor's degree preferred

+ SAP experience desired

+ Previous experience in an ever-changing, fast-paced customer service environment

+ Previous experience creating solutions in the best interest of the company and the customer

+ Fluency in Microsoft Applications (Word, Excel, Outlook)

+ Knowledge of building materials industry preferred

+ Supply Chain knowledge

+ Strong oral & written communication and listening skills

+ Supportive and adaptive to a change management initiatives

**What happens next:**

Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all our recruiters at Kelly will have access to your profile, expanding your opportunities even more!

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a **Customer Support Representative** today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn't always easy. Kelly Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we're pretty good at it!

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center.

Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Apply Now!

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