Location: Vancouver,WA, USA
Description:
Answer customer calls, emails and chats regarding product support, availability and warrantee claimsAssist customers from beginning to end, often times requiring multiple touch pointsLog call data into computer systemHelp troubleshoot product issuesMake product recommendations based on customer preferences and needs
Skills:
Customer service, Customer support, Call center
Top Skills Details:
Customer service,Customer support,Call center
Additional Skills & Qualifications:
1+ year of customer service experience over the phone in a call center (3+ years preferred)Accurate typing and spelling required6+ months working in retail or supporting a product is preferred (any knowledge about baby products is helpful)Typing 40WPM (50 preferred) (please include in sub package)
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.