Location: Miami,FL, USA
Customer Support Specialist/Warehouse RepresentativeLocation: Miami, FL - Miami - 1039Job Code: 1316# of openings: 1Bearing Distributors Inc. (BDI) is the leading and fastest growing privately held global supplier of industrial products and services to companies throughout the world. Our commitment to customer service and technical expertise have been the trademark of our success and global expansion.BDI's Brand is Success Made Easier. This is our promise to our Customers, our Team Members, our Suppliers, and our Shareholders. Everything we do focuses on delivering Success to each group.BDI Team Members can expect industry leading benefits including competitive pay, exceptional variable compensation programs, health benefits, 401(k) and profit-sharing program, maternal and paternal leave programs, tuition reimbursement, referral bonuses, and many more. All in an exciting and everchanging entrepreneurial environment.Job Definition:The Warehouse Representative/Customer Support Specialist is responsible for maintaining all aspects that relate to the duties within a warehouse, such as shipping and receiving, cycle counts, deliveries, and pickups.Responsibilities:Answer emails and telephone calls from customers and assist them in their needs, such as identifying and interchanging product.Enter and maintain sales orders and expedite previous sales orders.Accurately quote product to the customer.Purchase product directly from the manufacturer.Assist and support the outside sales staff, including customer follow-up.Identify and document cost savings.Capture over-the-counter sales with walk-in customers.Responsible for picking, packing, shipping, and receiving orders from and to BDI customers, suppliers, and branches.Perform daily cycle counts to accurately track branch inventory.Conduct quality check of material pulled for customer orders.Stand, walk, bend, and lift objects, often over 25 pounds and occasionally topping 50 pounds in weight.Operate a forklift or order picker to reach objects from high shelves and racks.Process shipments through the warehouse management system.Maintain a clean and safe work environment, according to BDI's safety standards.May deliver and pick up shipments from BDI customers and suppliers.Responsible for other duties as they are assigned.Qualifications:High School Diploma or GED required.1+ years in a customer service or sales environment preferred.Strong Microsoft Outlook and general computer skills.Great communication and telephone skills.Ability to work independently and in a team environment.Ability to add, subtract, multiply, and divide in all units of measurement using whole numbers, fractions, and decimals.Strong attention to detail and ability to meet deadlines.Ability to stand for long periods of time, bend, and lift heavy objects, occasionally topping 50 pounds in weight.Capability to learn and operate material handling equipment.Must be willing to complete all required BDI training.Ability to pass a background check and Motor Vehicle Report check.Preferred Qualifications:Working product knowledge of bearings and power transmission products.*BDI reserves the right to change job duties at any time. The job description is not designed to cover every requirement of the job.#J-18808-Ljbffr