Location: Hempstead,NY, USA
[Customer Service / Remote] - Anywhere in U.S. / Up to $67,500 per year + benefits - As a Customer Support Specialist you'll: Answer user questions over chat, email, and phone; Handle user account requests, including application processing, card disputes, missing payments, card shipments, and a whole lot more; Teach customers how to use the product, and translate user confusion into product suggestions; Communicate users' needs to partner banks and work with them to improve their products and processes; Write help articles and FAQs...Hiring Fast >>