Location: Kingston,NY, USA
[Customer Service / Remote] - Anywhere in U.S. / Up to $40 per hour - As a Customer Support Specialist you'll: Provide email support to uConnect customers via internal ticket queue; Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfaction; Collaborate with the Support Team to share trends, insights, and improve the overall user experience; Review documentation and flag opportunities for additional internal and external, client-facing documentation...Hiring Fast >>