Customer Support Technician II (T2)
: Job Details :


Customer Support Technician II (T2)

Applied Materials

Location: Chandler,AZ, USA

Date: 2024-09-23T19:35:39Z

Job Description:

**Key Responsibilities**

- Performs standard Tier I procedures including wafer measurement.

- Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.

- Disassembles, cleans and rebuilds kits as part of kit management quality.

- Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

- Able to diagnose and resolve basic technical problems.

- Strives to perform BKMs. Uses knowledge management systems. Follows all IP guidelines.

- Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.

- Complies with all safety procedures and consistently demonstrates safety as a value.

**Functional Knowledge**

* Has developed analytical skills and application of scientific methods to perform a variety of activities

**Business Expertise**

* Has good understanding of how the team integrates with others

**Leadership**

* Has no supervisory responsibilities

**Problem Solving**

* Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

**?**

**Impact**

* Impacts the quality of own work

**Interpersonal Skills**

* Uses communication skills to exchange of information

**Qualifications**

**Education:**

Associate's Degree**Skills**

**Certifications:**

**Languages:**

**Years of Experience:**

2 - 4 Years**Work Experience:**

**Additional Information**

****

**Travel:**

Yes, 10% of the Time****

**Relocation Eligible:**

NoApplied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

locationChandler,AZlocationChandler,AZlocationChandler,AZ

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