Location: Groton,CT, USA
[Customer Service / Fully Remote] - Anywhere in U.S. / $54,080 per year - As a Customer Support Technician you'll: Help customers resolve their technical issues over the phone, email and messenger; Provide a world-class support experience for customers by embodying a helpful, friendly, and empathetic attitude; Develop expertise in the NationBuilder platform and working proficiency in email deliverability, DNS and theme by leveraging internal tools; Manage customer issues and emails efficiently and effectively; Document and troubleshoot product issues on the platform using internal reporting tools...Hiring Fast >>