2B Living Who We Are:
2B Living is a best-in-class third party Property Management Firm that currently manages traditional family apartments, luxury new construction, commercial and affordable housing properties numbering over 4,000 units and ~350 properties located throughout the Bay Area. We've experienced significant growth over the last 4 years and have been named one of fastest growing private companies in the Bay Area 2019-2022 and ranked Best Place to Work by multiple local and national organizations, including the San Francisco Business Times, the National Apartment Association, and the Best & Brightest (2019-2024).
2B Living has endeavored to build the best-in-class property management service for property owners while providing an unparalleled rental experience for tenants. We embrace technology, employ talented people, care about tenants and the communities we operate in and drive value for our clients. And maybe we reshape the industry while we are at it. We build it better and run properties right.
2B Living Property Management Core Values:
- Solve Hard Problems
- Grow Courageously
- Row Together
At 2B Living, we are looking for a Customer Welcome Journey (CWJ) Property Manager who aligns with our core values: Solve Hard Problems, Grow Courageously, and Row Together. This person will play a crucial role in seamlessly onboarding new properties to our portfolio, managing the complexities of property transitions while maintaining compliance and delivering a top-tier experience to tenants. They are proactive, detail-oriented, and embrace challenges as opportunities for growth, tackling issues head-on to enhance our property management process. A natural collaborator, they excel in a team-oriented environment, building relationships with vendors, tenants, and colleagues alike to achieve shared goals. This role is ideal for someone with a drive to innovate and a passion for making a meaningful impact through their work.
Responsibilities:
- Property Onboarding: Oversee the integration of new properties into our management system, conducting initial inspections, setting up utilities, creating property profiles, and completing necessary documentation.
- Vendor Coordination: Collaborate with vendors, contractors, and service providers to establish essential services, including maintenance, intercom access, cleaning, and landscaping.
- Property Inspections: Conduct regular inspections to ensure properties meet company and regulatory standards.
- Utility Set-up: Ensure utilities are set up and operational for new properties.
- Tenant Communication: Serve as a point of contact for tenants, addressing concerns and maintaining a positive relationship.
- Compliance with State & Local Regulations: Ensure compliance with all relevant local, state, and federal regulations.
- Reporting: Prepare detailed reports on the onboarding status of new properties, documenting issues and resolutions.
- Process Improvement: Continuously assess and refine the onboarding process for greater efficiency and effectiveness.
Qualifications:
- Experience: Minimum of 3 years of property management experience, particularly in onboarding or property transitions. Prior management experience preferred.
- Certifications: Relevant certifications (e.g., CCRM) are a plus.
- Accounting Skills: Accounting experience is a plus.
- Transportation: Must have own transportation for property visits and inspections.
- Education: Bachelor's degree in Business Administration, Real Estate, or a related field preferred.
- Tech Savvy: Proficient with property management software and the Microsoft Office Suite. Familiarity with industry-specific tools is advantageous.
Competencies:
- Attention to Detail: A keen eye for detail, ensuring accuracy in all property documentation and reporting.
- Communication Skills: Excellent verbal and written communication skills, with the ability to handle difficult tenant situations effectively.
- Self-Driven: Comfortable working autonomously, completing tasks with minimal supervision, and ensuring nothing is left unfinished.
- Maintenance Awareness: Capable of performing light maintenance tasks and identifying maintenance issues that require attention.
- Hands-On Approach: Not afraid to get hands dirty when necessary.
Qualifications:
- Experience: Minimum of 3 years of property management experience, with a focus on onboarding or property transitions preferred.
- Knowledge: Strong understanding of property management regulations, leasing processes, and maintenance protocols.
- Skills: Excellent organizational, communication, and problem-solving skills. Ability to manage multiple projects simultaneously and work effectively with various stakeholders.
- Tech Savvy: Proficiency in property management software and Microsoft Office Suite. Familiarity with industry-specific tools and platforms is advantageous.
- Education: Bachelor's degree in business administration, Real Estate, or a related field preferred. Relevant certifications (e.g., CCRM, CPM, CAM) a plus.
Compensation:
- Commensurate with experience - range $70-$80K/annually (exempt position)
- Eligible for annual performance bonuses
- Medical, Dental, and Vision benefits
- Participation in Company 401K upon hire date
- Career Training and Development program
- Position available immediately
2BL Benefits
When you join 2B Living, you won't be treated as simply another employee — you will be considered a team member in our shared success. As such, we are committed to investing in your personal success through a benefits program that supports our employees by taking compensation well beyond a paycheck.
We recognize that everyone has different needs outside of work. That's why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique benefits options to employees, like a 401K plan, education reimbursement program, and career and professional development training.
For more information about 2B Living, visit www.twobliving.com.
2B Living Property Management is an Equal Opportunity Employer.