Location: Laredo,TX, USA
For more than 150 years, Hellmann Worldwide Logistics has been making strides in the freight forwarding industry because of our exceptional employees in the global Hellmann Family. Our unmatched passion for the employee experience and energy to service our customers makes our resilience possible. For the better. Together.
Our Hellmann Promise is to collectively shape our culture through our mission, values, and leadership principles.
If this resonates with your career aspirations, come and help us shape our sustainable impact, job details below!
The Customs Brokerage Compliance Manager directs the coordination of Customs Brokerage activities for the Customs compliance program throughout the USA. Executes these activities in support of the established Hellmann Compliance Program Policy and its practices, goals, and objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Directs and supports the annual targets/goals as have been established by Product Head related to compliance activities, and in determining area priorities, project implementation.
* Participates in and monitors operating activities and controls to promote compliance, communication, and adequate information flow for the CHB Branches. Activities include but are not limited to monthly analysis and reporting of ABI error rates, branch performance, other government agency analysis and reporting, internal audit of transactions, preparation of post summary adjustments, and maintenance of reports such as ACE. Duty Paid and ISF reports. Prepares recommendations for non-conformances.
* Operates consistently under U.S. Customs compliance practices and ensures their execution.
* Adheres to compliance standards for all branch offices.
* Interacts with CHB Managers, Branch Managers, and all staff regarding all compliance activities.
* Develop and lead training of personnel to ensure appropriate understanding of required procedures for customs and trade adherence. Training to include scheduled Hellmann webinar courses curriculum.
* Supports the development of SOP's for internal operations and external client support focused on regulatory and compliance
* Evaluates the results of CHB operations related to Customs compliance and regulations and reports these results to management.
* Ensures that the responsibilities, authorities, and accountability of associates are defined and understood.
* Evaluates and provides recommendations regarding process improvements, solutions, and action plans for areas of deficiency to support regulations and compliance.
* Evaluates and provides recommendations for ABI systems enhancements.
* Provides consulting, compliance review and risk assessment services to clients when needed.
* Interacts with clients on issues related to priority trade issues, regulatory obligations, classification, valuation, record keeping, internal audit, importer self-assessment establishment, importer self-assessment testing, C-TPAT program establishment and maintenance.
* Communicates with Customs at all levels including the Office of International Trade, local commodity specialists, inspection and control, broker management, and broker client manager.
* Conducts Post Entry Activities including post entry audit, post summary adjustment and protest preparation and presentation when needed.
* Reviews and disseminates government regulations and rulings with communication as required.
* Assists in C-TPAT annual risk assessments and validation.
* Assists in maintenance and updating of Hellmann Compliance Program Policies Manual
* Ensures compliance with applicable federal, state, and local laws and regulations, adherence to company procedures and policies.
* Some travel may be required.
* Supports company commitment to compliance standards.
* Performs other position related duties as specified by management.
SUPERVISORY RESPONSIBILITIES
This position does not supervise any direct reports.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
* Bachelor's degree (Business, Logistics and Supply Chain, Transportation, or associate field), or equivalent combination of education and work experience will be considered in lieu of educational requirement.
* 5 years of Custom Brokerage in Freight Forwarding or third-party logistics company required.
* Customs Broker License required.
* Must have experience in basic corporate import/export requirements, international trade laws (classification, valuation, country of origin determination, country of origin marking, INCO terns, documentation, cross-border practices
* Completion of any industry related course is an asset
KNOWLEDGE, SKILLS & ATTRIBUTES
* Financial acumen - understands business drivers.
* Ability to interact with Customs & Border Protection personnel at all levels.
* An advanced understanding of CFR Title 19; Section 111, Subpart C which addresses the responsibilities of a U.S. Custom House Broker along with an advanced understanding of all other Parts contained within the CFR
* An understanding of the Harmonized Tariff Schedules of the United States and product classification.
* An understanding of Customs valuation standards, valuation encyclopedia, along with international terms of sale
* Understanding of Customs Modernization Act content and requirements
* Understanding of Other Government Agency requirements
* An understanding of processing through Customs Automated Commercial Environment especially the Automated Broker Interface module.
* An understanding of international ocean, air and cross border traffic and transportation
* Complete familiarity with the primary Customs forms used in the processing of entries for U.S. Customs clearance, warehousing or in-bond movement.
* Results-oriented - drives strategy and execution.
* Leadership - demonstrates professionalism.
* Customer-focused
* Organizational skills
* Time management and prioritization
* Adaptable / flexible to high-pressured environment.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet
* Proficient in world geography, shipping documentation, and Incoterms
* Strong written and verbal communication skills in English to present information to customers, management, and subordinates in a professional setting.
* Ability to calculate figures and amounts such as freight rates, discounts, and other percentages.
* Analytical skills / problem-solving ability
* Coaching skills - able to train, coach, and develop subordinates
PHYSICAL DEMANDS
* Frequently required to stand and walk.
* Regularly required to sit for extended periods.
* Regularly uses arms to reach, hands and fingers for computer and phone use.
* Speaking clearly and listening for heavy phone contact
* Requires close-up and computer screen distance vision ability.
* May require up to 25% occasional overnight travel.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics are similar of those of an office setting with various office equipment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.