Summary:At Hyatt Regency Lake Tahoe, we are renowned for our dedicated service and commitment to providing memorable experiences for our guests. Our associates are the cornerstone of our hospitality, embodying our values and dedication to excellence. Job Description As a Greeter, you are the first point of contact for our guests and play a crucial role in shaping their dining experience. This position is responsible for welcoming guests, providing table accommodations, and making menu recommendations. Your role is pivotal in ensuring guest satisfaction from the moment they enter until their departure. Responsibilities
- Welcome guests warmly and ensure a positive first impression of our dining services.
- Manage dining reservations and guest waiting lists, providing accurate wait times and monitoring table availability.
- Assist guests with seating arrangements, taking into account their preferences and special needs.
- Offer menu recommendations and share information about our culinary offerings and any special promotions.
- Serve as the final point of contact for guests, ensuring their dining experience meets their expectations.
- Maintain a thorough knowledge of the restaurant's layout, menu offerings, and reservation system.
- Collaborate with the dining and kitchen staff to ensure seamless service delivery.
Qualifications: - Previous experience as a restaurant host, hostess, or similar role in a hospitality setting preferred.
- A genuine desire to satisfy the needs of others in a fast-paced dining environment.
- Refined verbal communication skills, with the ability to engage effectively with diverse groups of people.
- Flexibility to work variable shifts, including evenings, weekends, and holidays.
- Professional demeanor, with a friendly and approachable manner.
What You Will Love About Us
- Work in a stunning lakefront setting at one of the premier hospitality destinations in Lake Tahoe.
- Opportunity to be part of a team that values service excellence and guest satisfaction.
- Competitive benefits package, including health insurance, paid time off, and opportunities for career advancement.
Why Now? Hyatt Regency Lake Tahoe is looking to enhance our dining team with passionate individuals who can contribute to providing exceptional service. If you are dedicated to creating memorable guest experiences and enjoy working in a dynamic environment, we encourage you to apply. Apply Now If you're enthusiastic about hospitality and eager to make a positive impact on our guests' dining experience, apply today to become a Greeter at Hyatt Regency Lake Tahoe. We look forward to having you as part of our team and helping you advance your career in hospitality.