Job Description for: Warranty ProcessorSummary:The Warranty Processor will be work in the Central Distribution Center of Sid Harvey Industries. This position will be responsible for the inspection and assessment of HVAC equipment and parts that havebeen damaged in the course of handling during the loading, unloading, picking and transportation processes. This person will be responsible for the repair and disposition of said parts and equipment. Reports To: Warehouse Manager / Operations ManagerEssential Duties and Responsibilities:
- Assess and evaluate damaged HVAC Equipment
- Determine if items are repairable in compliance with manufacturers' specs
- Identify and order necessary repair parts
- Inspect and repair damaged equipment
- Coordinate with Warranty Dept and Operations Manager on accurate reporting and proper documentation
- Process Warranty returns from branches and customers
- Assist with continuing process and quality improvement in all jobs
Abilities and Physical Requirements:
- Must be mechanically inclined
- Consistent, superior work quality with limited supervision required.
- Basic computer skills- Microsoft office, etc..........
- While performing the duties of this job, the employee is regularly required to stand.
- The employee must regularly lift and move up to 10 pounds, frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds.
- Warehouse experience preferred
- Must be able to operate a forklift (....will train the right candidate)
- Must be able to pass a drug test.
Education: High school diploma or equivalent.