Job Type Full-time Description Are you excited about a new opportunity? Do you have a passion for providing high quality medical assistance and patient support? Are you mission-driven to help improve health and eliminate inequities in health outcomes in under-resourced communities in DC? Well, look no further! At Community of Hope, we have worked diligently to improve health and end family homelessness to make Washington, DC, more equitable. We believe everyone in DC should have access to good healthcare, a stable income, and home, and hope! If you are ready to make a positive difference in the community, this position is for you! At COH, we strive for: Caring for Families. Improving Lives. Leading ChangeOur Approach and Values: We care for families by providing direct services with a focus on prevention, healing, and wellness. We improve lives by building on families' strengths, honoring their choices, and taking a whole-family, multi-generational approach. We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities. We embrace the diversity of our community, welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity. We strive for excellence in all that we do, implement evidence-based practices, measure our outcomes, and use this knowledge to continuously strengthen our work. Position Summary: The Data Analyst, Maternal & Child Health (MCH) will report directly to the Director of Quality Improvement. This role will provide data analysis and support to MCH program management, MCH staff accountability, and accurate reporting of data to funders and other stakeholders. The Data Analyst, MCH participates in quality improvement initiatives by creating accurate Maternal & Child Health (MCH) data analyses, reports and dashboards for the MCH team, to ensure high quality of care for patients and clients. This is a full time position based out of our Family Health & Birth Center in NE, DC. The pay rate for this position ranges between $28.84 - $31.25 per hour and the offer amount is determined by the candidate's education, qualifications, and experience. Indeed provides their own estimated salary calculator and is not affiliated with COH's range. Highlighted Duties and Responsibilities:
- Provides data as needed to support internal MCH quality improvement work, within the perinatal care and maternal child health program specialties.
- Participates in the development of the Quality Improvement (QI) Plan on behalf of the MCH team annually and the MCH team work plan specifically.
- Completes data analysis and data visualization using BridgeIT, Excel and Tableau for use by MCH program leadership & perinatal leadership for internal and external requirements.
- Works with site-based leadership teams, perinatal leadership team, and MCH-focused QI working groups to advance QI work related to MCH, as outlined in the annual QI Plan.
- Supports CQI activities, primarily through consistent provision of accurate data & collaboration with staff to improve documentation by staff.
- Performs electronic health record (EHR) audits on a monthly basis to ensure that staff serving MCH patients are completing all patient-oriented tasks in a timely fashion and reports findings of audits to MCH leadership.
- Remains up to date with health information software and platforms including but not limited to eHx, HealthEC, CRISP, BridgeIT, eCW, CareWare, Excel, Relevant, and other population health platforms as needed.
- Collaborates with other MCH directors, program managers and staff to gather clinical and programmatic data in support of COH reporting for key grants, including UDS, Healthy Start, Baby & Me, Safe Babies Safe Moms, Optum, Home Visiting, and more, from the perspective of MCH activities.
- Collaborates with other members of the Quality Improvement team to produce accurate MCH related data analysis for monthly and quarterly reports for stakeholders such as DC Health and private granters.
- Performs other duties as requested by supervisor.
Requirements Minimum Qualifications:
- Bachelor's Degree required, Master's (MPH, MSW, or similar) degree preferred.
- Knowledge of primary care and health maintenance required.
- Experience with eClinicalWorks or other EHR preferred.
- Strong data visualization skills preferred
- Experience with Microsoft Excel required.
- Strong organizational skills with an ability to multitask and work with teams.
- Experience with Microsoft Access, SQL, or BridgeIT required.
- Experience with Tableau preferred.
- Ability to see complex projects through to completion.
- Demonstrated cultural competence in communicating with underserved, diverse populations.
- Ability to travel to different sites at Community of Hope required.
- Ability to work in a non-profit environment.
At COH, we understand the toll that the Covid-19 pandemic has taken on the workforce, which is why we prioritize the following well-being and work-life balance-centered benefits:
- Remote work opportunities are available for many of our roles, promoting a culture of work-life balance.
- 8-hour workdays, which include a paid lunch
- 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis
- Annual performance-based raises, up to 5% of your annual pay
- National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants
- Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff
- Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year
- Ongoing internal leadership training for supervisors
- Diversity, equity, and inclusion training and initiatives for all staff
- Ongoing well-being activities, culture compact activities, and trauma-informed care initiatives
- Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield
- Life insurance, short-term disability, and long-term disability insurance
- 403(b) Retirement Plan
- Flexible Spending Accounts for medical and dependent care reimbursable expenses
- And much more!
About Us: Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For over 40 years, we have provided healthcare, housing, and supportive services for under-resourced, underserved and people experiencing homelessness in Washington, DC. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2020, Community of Hope provided about 28,400 medical visits, 7,000 dental visits, and 10,000 behavioral health visits for about 11,000 patients. Community of Hope provides community walk-in COVID testing and COVID vaccines. Community of Hope is also one of the largest providers in DC of housing and support services for families and individuals experiencing homelessness. Through providing these programs, we live out our mission to improve health and end family and individual homelessness to make Washington, DC, more equitable. We were selected as one of The Washington Post 150 Top Workplaces in 2024 and 6 other times since 2014 based on feedback from our staff. To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: ...@cohdc.org Phone: 202-###-####. Community of Hope is an equal opportunity employer. Salary Description $28.84 - $31.25