Job DescriptionDATA ANALYTICS TECHNICIANINTERNSHIP - Towson, MD Work Model: In-person The Whiting-Turner Contracting Company is an Equal Opportunity Employer, including the disabled and veterans. JOB DESCRIPTION: Provides technical support for our BI and Analytics solutions. Aids in all areas of BI & Analytics including troubleshooting, testing, design, analysis and creation. Analyze and assist with new processes and/or analytical improvements. Bridge the gap between end-users, software and fellow analytics team members using popular data analysis tools and databases. Responsibilities:
- Troubleshoot and resolve employee inquiries via email and phone
- Provide insight and training to end-users regarding our analytical tools
- Analyze, solution, and create custom reporting and analytics requests from various stakeholders
- Analyze and assist with implementing new enhancements and functionality to our analytical services
- Work with vendors to troubleshoot issues and enhancements
- Communicate updates, changes, and issues internally within our analytics group
- Learn and become knowledgeable on various data sources and databases
- Learn and become knowledgeable on our analytical tools and platforms
- Learn and understand Whiting-Turner business processes
- Supporting initiatives for data integrity and normalization
- Other duties as assigned
Required Skills
- BS in Computer Science, Data Science, Computer Information Systems, or other related major
- Strong technical, analytical, and problem-solving skills
- Knowledge of relational databases like SQL, Oracle
- Knowledge of reporting tools like Tableau, PowerBI
- Basic understanding of ETL/ELT processes
- Experienced in MS O365, specifically Outlook, Teams, Word, and Excel
- Ability to work both independently and as part of a team
- Ability to effectively multi-task
- Focus on quality and attention to detail
- Excellent customer service skills
- Excellent verbal and written communication skills
- Ability to review, test and document programming fixes and enhancements