Penn State Health -
Penn State Health Corporation Location: US:PA: Hershey
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8:00a - 5:00p *Travel required to multiple sites within the Health System to provide compute support (commissioning, decommissioning, break/fix, etc). Travel is once per week, but emergencies can occur. *
SUMMARY OF POSITION: The Data Center Engineer intermediate will assist in the commissioning, maintenance and decommissioning of equipment in support of Penn State University, Penn State Health and Penn State College of Medicine. This includes systems and services supporting the Infrastructure Platform, Infrastructure Application, College of Medicine Information Technology (COM-IT), Asset Management, End User Computing, Network and Voice areas of Information Services. Additionally, the team supports Penn State Health Operations. This role will work under guidance of more senior Data Center Engineers.
ESSENTIAL DUTIES: The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
- Assist in the generation, installation, implementation and maintenance of operating systems, software packages, and/or data communication packages used on enterprise level multi-user distributed server environment.
- Support in installation, maintenance and salvage of Network, Voice, and Data Center systems programs, operating systems and hardware. Participate in teams to evaluate, test, and install enterprise systems programs.
- Formally document, design, manage, train and/or operate in accordance with Information Systems Operations requirements and needs. Perform Operations functions and facilitate Daily Service Review, Daily Safety Briefing, etc.
- Sustain a consistent, high quality, customer-focused orientation when conducting business and providing services or products to clients, the general public and other external customers.
- Support in operations and maintenance of the Data Center equipment and facilities in coordination with Penn State University, Information Services, Physical Security, Safety, Facilities and Vendors.
- Ensure Asset Management updates are completed for all equipment received at the Data Center to include receipt, storage, inventory, use, distribution and disposal.
- Assist server and network operations, and support personnel as well as vendor hardware/software specialists in isolating and resolving hardware and software problems.
- Monitor the performance of assigned enterprise server systems. Isolate, correct, and improve operational efficiency through changes to the software packages or reconfiguration of hardware.
- Responsible and accountable to comply with cyber security policies, standards, and processes in accordance with the Enterprise Cyber Security Program Plan. This includes proper installation and disposal of equipment and media.
MINIMUM QUALIFICATION(S): - Associate Degree or equivalent experience (2 years)
- Two (2) Years of Experience in equipment setup, configuration, installation and maintenance.
PREFERRED QUALIFICATION(S): - Technology credentials in Network, Server, Operating System, Data Centers, Facility systems is preferred.
WHY PENN STATE HEALTH? Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. For more information: Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
- Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
- Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
- Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
- Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
- Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
For a full list with more detailed information:
WHY PENN STATE HEALTH CORPORATION? There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system. Within Penn State Health's Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth. YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities. Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-###-#### between the hours of 7:00 AM and 5:00 PM, Eastern Standard Time, Monday through Friday, email ...@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.
Union: Non Bargained