Job Title: Data Entry and Word Processing Employment Type: Contract Work Hours: 40 hrs./week Work site: 100% Onsite Location: 1220 Washington Ave, building 5, Floor 3, Albany NY 12226 Job Duration: 1 Year Closing: 04/26/2024.Minimum Education:
- High school diploma or equivalent.
Work Experience:
- Three years of full-time experience in a customer service role involving explaining programs, policies, and/or procedures, resolving problems, or reconciling accounts.
- Applicants with degrees or college semester credit hours will be credited with experience as follows:
•30 semester credit hours - 1 year experience •60 semester credit hours - 2 years' experience •90 semester credit hours - 3 years' experienceJob Duties:
- Respond to written and verbal inquiries and complaints from applicants, licensed entities, and various stakeholders.
- Answer questions from applicants on the requirements of various licensure programs; assist applicants in completing applications.
- Review of license applications and ensure applications are complete; follow up with applicants to correct deficiencies.
- Review applicant's criminal justice history (including coordinating submission of fingerprints with Division of Criminal Justice Services).
- Research database for other cannabis businesses located near applicants.
- Review application locations to ensure they are in compliance with local laws.
- Make corrections to resolve problems in processing applications.
- Provide preliminary application recommendations to supervisory staff.
- Work closely with other program units when needed.
- Complete other special projects; as assigned.
Preferred Skills:
- Excellent verbal and written communication skills.
- Proficient in data entry and word processing software (e.g., Microsoft Office Suite).
- Knowledge of cannabis laws, regulations, or related fields is a plus.
Misc. Information:
- Monday to Friday between 8:00 am - 5:00 pm, totaling 40 hours weekly.
- Job location is close to CDTA Bus Line.
- Free parking facility is available at the work site location.
- Background checks will be required for all candidates selected for these positions.
- Interviews will be conducted via Webex or similar virtual platforms.
- Training is provided to the candidate.
The Nexus Staff Difference:
- Our outstanding healthcare coverage, including dental and vision, begins in just 30 days after you join us.
- We offer weekly payments via ACH (Automated Clearing House).
- Serving as Prime Vendors to New York State and New York City for over 10 years.