Location: Farmingdale,NY, USA
About the job DATA ENTRY CUSTOMER SERVICE Customer service /Order entry representative Employment Type Full-Time Why Work Here? An established company that is an industry leader. Competitive employment package with room for advancement. We value quality of life. Position Overview: We are looking for an experienced Order Entry customer service representative. Proficient with QUICKBOOKS The role offers growth and opportunity for advancement. Duties include answering phone calls or emails from customers to answer questions, responsible for entering orders/data, managing customer service issues, have strong communication skills, enjoy talking to people daily, maintaining expert knowledge about company products or services to best help customers. Role and Responsibilities: Excellent computer skills Advanced knowledge of Quick books 3+ years of experience Advanced skills in Excel Order and Data Entry /maintain superior level of accuracy Communicate with sales staff and customers about orders Maintain all systems and daily filing tasks Outstanding organizational skills Ensuring that customers are satisfied with products or services Following up with clients or customers to check that theyre still satisfied with any purchases Letting customers or clients know about additional products or services Determining the quickest, most effective ways to answer a clients or customers questions Escalating queries and concerns Team player / on time dependable worker We are proud to offer a competitive wage and a full range of benefits to eligible employees including Medical, Paid Time Off, and Holidays. Email Resume with contact information