Data Entry Customer Service RepDepartment: The One AgencyEmployment Type: Full TimeLocation: Tampa, FLCompensation: $16.50 - $25.00 / hourDescriptionJob Title: Data Entry Customer ServiceCompany: The One AgencyLocation: Tampa, FLJob Description: We are looking for a motivated and organized individual to join our team as an Data Entry / Customer Service Representative. In this role, you will handle client inquiries and ensure accurate and efficient data management while working in a dynamic office environment. Key Responsibilities
- Accurately enter, update, and maintain client information in company systems.
- Respond to client inquiries in person, by phone, and via email in a professional and timely manner.
- Verify and cross-check data entries to ensure accuracy and compliance with company policies.
- Provide clients with assistance on account updates, billing questions, and general information about services.
- Collaborate with team members to enhance customer satisfaction and streamline processes.
- Assist with administrative tasks such as generating reports and organizing documentation.
- Protect client confidentiality by managing sensitive information securely.
Skills, Knowledge and Expertise
- High school diploma or equivalent
- Strong organizational skills with a high level of attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and data entry software.
- Ability to multitask and work effectively in a fast-paced environment.
- A professional and client-focused attitude.
Benefits
- Competitive salary
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off and holidays
- Opportunities for professional development and advancement
- Supportive and collaborative work environment