Data Entry Processor
: Job Details :

Data Entry Processor

Job Descriptio

Communicate with customers via telephone or email to provide information and assistance related to energy and rebates.

- Phone communication involves calling for missing information or for clarification. This individual will work with the engineering team and account management team.

Rebate processing and maintaining records of customer interactions.

- Access customer accounts and make detailed notations of interactions with customers.

- Process and upload rebate applications.

- Maintain electronic and physical copies of documents for organized recordkeeping and storage.

Program Support Tasks

- Data entry into client systems or tracking sheets.

- Assist the product manager with light administrative duties (e.g., sending enrollment packets) and research.

- Track and manage customer projects in the pipeline.

- Provide phone and email support for program delivery and campaigns.

Skills

+ Data entry

+ Customer communication via phone and email

+ Recordkeeping

+ Rebate processing

Work Site

This is a fully on-site position in Cedar Rapids, Iowa.

Work Environment

Monday through Friday, first shift. There may be an opportunity to work remotely after the first 3 months if performance is excellent. The office is currently located downtown but will be moving soon.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ...@astoncarter.com ( ...@astoncarter.com) for other accommodation options.