Location: Goodlettsville,TN, USA
An employer in the Goodlettsville area is looking for a Data Entry Specialist to assist the team. This person is expected to reach out to different managers, or stores to get updates or data on unemployment information or background investigations. This person needs to be comfortable having those conversations and have experience making outbound calls. They will work through two internal systems as well to navigate getting these updates and need to be comfortable doing so. This is a high volume setting, but a great opportunity to get your foot in the door with a large retail client and grow with their team. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Prior knowledge of unemployment cases or background investigations 1-2 years of CSR experience 2-4 years of experience in a high volume setting Comfortable navigating multiple systems at once Outbound calling experience