Day Manager
: Job Details :


Day Manager

Chick fil A

Location: Stephenville,TX, USA

Date: 2025-01-01T06:33:07Z

Job Description:
DescriptionWe're looking for a motivated and skilled leader to join our leadership team! This is a great opportunity for someone who is looking to grow their skillset, grow within our store locally, and potentially work towards obtaining a Chick-fil-A Franchise in the future.The right person for this role will be:Numbers Savvy: We are looking for someone who loves data and uses it to make informed decisions while leading. We are looking for someone who can dive deep into the numbers! Examples of data we use: sales, labor cost, food cost, survey statistics, turnover, and employee retention.Proactive: We expect all our leaders to take ownership of their role and of the store. We are looking of people who will treat our business like it is their own and be proactive about solving issues that arise and will think about the future and how we can start preparing now, to be successful then.Servant Leader:We strongly believe that our role as a leader is to serve our team and set them up to succeed. We expect our leaders to work alongside our team members and have a relentless passion to help our team succeed.Day-to-Day Duties: •Assists senior leadership team in daily operations of the business•Analyzes sales data to accurate forecast sales•Oversees catering and ensures that the store is prepared to handle large catering orders•Ensures that Chick-fil-A procedures are always followed•Collaborates with various directors and works to execute the visions they have for their perspective areas of the business•Assists in creating long-term strategies on how to continue to grow as a business•Coaches leadership team and helps them grow and develop•Dives deep into various store metrics to take a metric-driven approach in training and developing employees. •Handles employee discipline including terminations, if needed.•Handles escalated customer complaints and issuesMinimum Qualifications: •High School Diploma or GED•Must have flexibility. You must be able to work across all dayparts as needed. •1-3 years of prior retail/restaurant experience. Prior Chick-fil-A experience strongly preferred.•Basic to intermediate knowledge of Microsoft Office and Google DrivePreferred Qualifications:•Bachelor's degree-preferably in Business, Human Resources, or a related field•2-4 years prior Chick-fil-A experience with extensive knowledge of Pathway, Servicepoint, and other software•1-3 years of prior leadership experience•SERV safe Certified•Desire to grow and develop within Chick-fil-ACompany InformationIn our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.
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