Job Responsibilities:
- Lead the team, ensuring food is made accurately and delivered to customers in a timely manner.
- In charge of shifts and delegating tasks.
- Show exemplary knowledge of the job and provide excellent customer service.
- Handle upset customers and problems with food politely, ensuring customer satisfaction.
- Accept deliveries, ensuring completeness and correctness, or issue refunds as necessary.
- Communicate with managers/owners about inventory status, delivery timeliness, and low-stock items.
- Check daily petty cash and go to the bank for change if needed.
- Restock the register nightly with the correct change.
- Provide feedback to managers/owners about employees' strengths, weaknesses, and dependability.
- Manage the break schedule, ensuring employees arrive on time and take appropriate breaks.
- Attend management meetings.
- Share new ideas with managers/owners to improve efficiency and safety.
- Assist with interviews, evaluations, and training.
- Memorize training material and explain health benefits of ingredients to customers in an upbeat manner.
- Maintain cleanliness of the front lobby and outside area, checking every 15 minutes.
- Provide excellent customer service, being positive and informative, and giving accurate wait times.
- Assist and ring up guests, answer phone calls, and take orders over the phone.
- Have thorough knowledge of food and recipes and follow them to prepare food in a timely and sanitary manner.
- Prep food according to proper procedures.
- Continuously clean the kitchen and lobby.
- Put away deliveries and keep everything organized.
- Wash dishes and put them away.
- Communicate with staff to ensure all orders are made correctly and timely.
- Deliver food to customers.
- Inform managers about schedule changes and days off needed in a timely manner.
- Arrive on time and take appropriate breaks.
- Complete all opening and closing duties.
- Perform additional tasks as requested by the manager.
- Follow sanitation guidelines.
- Stock and rotate food.
- Adhere to safety procedures.
- Practice cost-cutting measures.
- Work as a team player.
- Communicate effectively with coworkers and managers.
Requirements:
- ServSafe certification required.
- Ability to handle basic computer functions and POS systems; experience with cash and credit card handling.
- Follow health, sanitary, and safety requirements.
- Must be able to stand for long periods, occasionally lift heavy boxes, move quickly, and have a sense of urgency.
- Maintain a clean and professional appearance.
- Come to work with a positive attitude and willingness to work well with others.
- Demonstrate leadership abilities.
About Vitality Bowls:
Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Our menu includes additional antioxidant-rich items like smoothies, juices, and salads, all made without fillers such as ice, frozen yogurt, or artificial preservatives.
Apply fast, check the full description by scrolling below to find out the full requirements for this role.Vitality Bowls' Standards and Expectations:Be Friendly and Fast:
- Make a great first impression: smile and greet each guest.
- Show a sense of urgency to minimize wait times.
- Get to know your guests and make them regulars.
- Make a memorable connection and send each guest off with a smile.
Know Your Stuff:
- Become knowledgeable about the menu and preparation methods (including gluten-free modifications).
- Being fitness and nutritionally minded will help you understand your customers.
- Develop a good understanding of each ingredient's nutritional values.
- Deliver a perfect meal item every time.
The “One Team” Theme:
- Work together as one team to deliver great meals and outstanding service.
- Be courteous to fellow team members and make Vitality Bowls a fun place to work.
- Seek opportunities to exceed expectations.
- Embrace the ACT principle – be Accountable, practice good Communication, and be Trustworthy.
Show Pride in Your Work:
- Look sharp and be on time for all scheduled shifts, with reliable transportation.
- Keep the store clean, organized, and consistently looking great.
- Operate the cash register and handle transactions with care.
- Strive for excellence in everything you do.
I acknowledge that I am applying for employment with an independently owned and operated Vitality Bowls franchisee, a separate company and employer from Vitality Bowls and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including hiring and termination, and Vitality Bowls does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Vitality Bowls franchisee.
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