The DC Maintenance Lead role is to help oversee the day-to-day operations of the Distribution Center. This position will be involved with the tuning and troubleshooting the warehouse systems and a variety of systems/technologies. This individual also participates in the training, planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. They will be responsible for being an example to technicians using a continuous improvement mentality and will work to perpetuate a Creekstone Proud culture through attitude and actions.ESSENTIAL FUNTIONS:
- Participate in and support capacity planning and the development of long-term strategic goals for systems and in conjunction with Warehouse Management Systems.
- Coordinate with DC Systems Support Tech's, IT network manager, business application owners, and outside vendors to coordinate appropriate measures to address system failures.
- Supervise the maintenance of workstations, printers, scanners, and other DC equipment.
- Help manage warehouse related warehouse equipment.
- Create required reports in response to business needs.
- Participate in maintaining the budget.
- Participate in the creation and implementation of the PM program.
- Train and/or provide guidance to other members of the team.
- Deliver against monthly targets using leading indicator KPI's.
- Manage and promote accountability and success promoting a Creekstone Proud Culture.
- Assist the DC Systems Support Supervisor as needed.
KNOWLEDGE, SKILLS, AND ABILITIES:
- 2 to 4 years equivalent work experience required.
- College diploma or university degree in the field of computer science, project management or engineering preferred.
- Strong Knowledge/Concept of Warehouse Management Systems
- Experience documenting and maintaining configuration and process information.
- Strong customer service orientation.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong interpersonal and oral communication skills.
- Adept at reading, writing, and interpreting technical documentation and procedure manuals.
- Ability to present ideas, concepts, issues, concerns, and questions in a well thought out, positive, and professional manner
- To ability to promote and coach Creekstone Proud behaviors.
- Highly self-motivated and directed.
- Keen attention to detail.
- Skilled at working within a team-oriented, collaborative environment.
WORK CONDITIONS
- 40-hour on-site work week with on-call availability.
- Sitting for extended periods of time.
- Standing for extended periods of time
- Climbing of stairs
- Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer or electrical components.
- Occasional inspection of cables, scanners, systems, etc.
- Lifting and transporting of moderately heavy objects.
- Exposure to cold environment