Location: Okeechobee,FL, USA
Overview
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Casino Brighton can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.
Seminole Casino Brighton is a 27,000-square-foot casino with 400+ slot and gaming machines, Table Games, and high-stake bingo seats, with full service restaurant and lounge. Its warm and friendly staff, ultra-modern air-conditioning system, clean atmosphere, and rewarding casino promotions are a welcome alternative to big city gaming.
OUR COMMITMENT TO SERVICE:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
Responsibilities
JOB SUMMARY:
Under the guidance of Table Games management, Team Member performs functions as a Dealer on an assigned shift. Dealer is responsible for dealing an assigned game in accordance with established policy and procedures. Conducts the assigned game with respect to Seminole Gaming's Compliance and Regulations and procedures. Responsible for customer satisfaction and enjoyment on a particular assigned table game.
ESSENTIAL JOB FUNCTIONS:
May include but are not limited to;
* Offers the highest possible level of customer service resulting in a maximum level of customer enjoyment and return play.
* Responsible for knowing all policies & procedures of the specific table game he/she is dealing.
* Maintains a work environment that is safe, professional, friendly, conducive to a high level of productivity and performance, as well as, morale.
* Works diligently to support the Seminole Gaming's culture and team philosophy throughout the property.
* Acts as a role model to all Team Members and encourages other team members to do the same.
* Promotes positive public relations and creates an enjoyable atmosphere for all customers.
* Ensures the protection of customer's rewards and credit lines.
* Complies with all departmental and Company Policies including Seminole Gaming's business ethics guidelines.
* Complies with all regulatory requirements.
* Maintains confidentiality of all Seminole Gaming's trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.
* Creates and ensures a fun-filled, entertaining and exciting environment.
* Serves in the role and complete the responsibilities of a Dual Rate Dealer/Floor Supervisor as requested. Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
* Demonstrates actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication
Qualifications
QUALIFICATIONS:
* Experience in Table Games as a Dealer, for multiple games including black jack, baccarat, and carnival games required. Must have a minimum of two years Casino Dealer experience.
* Experience in craps and/or roulette, perferred.
* Must be able to deal Black Jack with a high level of proficiency.
* Must possess excellent customer service and talent relation skills.
* Must be a High School Graduate or possess an equivalent diploma.
WORK ENVIRONMENT:
* May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public.
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
* The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job.
* The Casino environment is hectic, fast-paced and often crowded and noisy.
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
* Credit Check
* Criminal Background Check
* Drug Screen
For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com.
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Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).