Deduction Specialist
: Job Details :

Department: Finance & Accounting

Reports To: Credit Manager

Travel Required: Limited to no travel required

Why Join Community Coffee?

Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!

Position Overview

Responsible for providing financial support for Finance, Sales and Marketing focused on trade and promotional spending and reporting. This includes tracking promotional activities and deductions against customer receivables.

Function Related Activities/Key Responsibilities

Research customer deductions to determine root cause and classify accordingly for proper resolution (ex., pricing variances, shortages, trade allowances and promotions, special promotions, damages, post audit claims, etc.)

Obtain backup for Direct Ship and DSD deductions via customer portals, deduction mailbox or from appropriate account managers

Identify issues and trends and regularly reports status of trade deductions (open and closed) to relevant business partners within the organization including Sales Management, Trade Planning and Marketing

Identify issues and trends and regularly report status of non-trade deductions (open and closed) and propose recommendations to affected business owners that results in improvements in the order to cash cycle

Monitor accounts to reduce aging of deductions and invoices

Monitor customer aging reports and contribute to maintaining a quality accounts receivable portfolio

Research and follow-up on all internal and external inquiries regarding trade and promotional discrepancies

Support processes and procedures that ensure compliance with company policies and controls

Identify internal pain points and potential process improvements within the deductions management process.

May be requested to perform different or additional duties as assigned

Position Requirements

Bachelor's degree in business-related field or equivalent experience in similar accounting role

2+ years experience working in Accounts Receivable and/or Credit department for mid to large size CPG company, preferred.

Experience working cross functionally with these departments may fulfill this requirement

Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.

Advanced proficiency of accounting software and MS Excel

Knowledge of SAP a plus

Knowledge of Trade Promotion Management system a plus

What We're Looking For

Self Motivated and highly organized

Strong Oral and Written Communication Skills

Ability to prioritize workload and manage multiple priorities while maintaining attention to detail

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

Frequently required to sit

Occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear

Occasionally lift and/or move up to 25 pounds

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus

Office Environment: Most of the duties of this position will be performed inside an office environment. The noise level in the work environment is usually quiet

Our Values

Champion People Welcome Individuality, Learn Together, Encourage Each Other

Inspire Creativity Dream big, Think Fresh, Make It Happen

Wow Our Customers Serve with Purpose, Exceed Expectations, Do What's Right

Serve Our Communities Be Genuine, Bring Joy, Make a Difference

Win Together Be Brave, Have Fun, Celebrate