Job Introduction:
If you have a passion for food and enjoy leading and empowering a team to achieve success, consider applying for the position of the Deli Manager. As one of the fastest growing natural foods retailers, we're seeking leaders who appreciate multifaceted environments and are ready to inspire healthy lifestyles through inviting experiences for all.
Overview of Responsibilities:
The Deli Manager plays a key role in helping customers make healthy food choices by providing excellent customer service through managing and leading one of the busiest teams in our store
- Manage and merchandise the department for maximum productivity and profit
- Order and manage inventory controls, product quality
- Coordinate production, merchandising, and sales through ongoing planning, direction, goal setting, communication, and teamwork
- Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive
- Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process.
- Regularly attend and participate at in-store meetings.
- Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager.
- Confidently exercise independent judgment to address Team Member concerns.
- Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed.
- Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
- Communicate standards, expectations, policy changes, and product knowledge to team members.
- Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.
- Manage product orders, receiving, and storage
- Operate and maintain deli equipment
- Ensure the execution of all health, safety, and sanitation guidelines/regulations; validate that other deli team members are also aware of, and following, these procedures
- Manage the department inventories by tracking weekly sales reports, and order products and supplies so as to meet customer requirements and the company's gross profit goals
- Work closely with the Store Manager, Assistant Store Manager, and Assistant Deli Manager to ensure the success of the store and department through excellent customer service and a demonstrated passion for food.
- Serve as a Key Carrier for the store and/or act as a Manager on Duty (MOD) as needed.
Qualifications:
To be a Deli Manager at Sprouts Farmers Market qualified candidates must:
- Be at least 18 years of age with 2 years of supervisory experience and 2 years of deli department experience; or an acceptable combination of experience
- Must have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.
- Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
- Have and show outgoing and friendly behavior along with a positive attitude towards Team Members and customers.
- Have strong good communication skills both written and verbal and the ability to take and give direction, participating in a team environment
- Have a strong focus on detail, analytical and problem solving skills
- Have strong organization and planning skills; able to prioritize and handle multiple tasks
- Have and maintain Food Safety certification. Also ensure that all federal, state, and company regulations and standards for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation are met
- Have strong organization and planning skills; able to prioritize and handle multiple tasks
- Must be able to lift/carry product horizontally/vertically weighing up to 70 lbs., from 4” to 60” for a distance up to 20 feet without mechanical assistance for up to 4 hours
- Must be able to stand for up to 4 hour continuously, for a total of 8 hours per shift
- Operate a slicer, wrapping and cooking equipment; assisting in maintaining all equipment in safe working condition