SUMMARYThe Delicatessen Clerk duties include but are not limited to providing excellent customer service, gaining product knowledge, rotation of product, merchandising, controlling shrink and working in a safe manner while fostering the Niemann Harvest Market culture.ESSENTIAL DUTIES AND RESPONSIBILITIES
- Delivers superior guest service and ensure absolute customer satisfaction
- Learns and uses the three E's: Engagement, Educate, Empowerment
- Food Preparation
- Knows use, and taste of products offered
- Quality assurance checks of department
- Proper handling and rotation of product
- Day to day operational procedures to ensure stock level, inventory, and cleanliness
- Promote Sales
- Process product through POS system
- Handles various tenders, cash, checks, credit/debit/gift cards and coupons
- Work within company programs, policies and procedures
- Promote and support established programs
- Follows all Health Code guidelines
- Follows all safety policies and procedures
- Other duties as assigned
KEY ATTRIBUTES:
- Passion/purpose
- Foodie/farmer
- Thirst for knowledge/curious/inquisitive
- People enthusiast/outgoing
- Genuine
- Good communicator/desire to share
- Trendy/fun
- Honest
- Techie
- Ability to prioritize and multi task
- Detail oriented
- Ability to work in a fast paced environment
- Problem solving skills
- High Energy Level
- Adaptability
SUPERVISORY RESPONSIBILITIES
- This position has no supervisory responsibilities
EDUCATION and/or EXPERIENCE
- This position has not required education and/or experience
LANGUAGE SKILLS
- Read and comprehend simple instructions, short correspondence, and memos.
- Write simple correspondence.
- Effectively present information in one-on-one and small group situations to customers, clients, and other Associates of the organization.
MATHEMATICAL SKILLS:
- Basic addition, subtraction, division, multiplication, fractions and weights.
CERTIFICATES, LICENSES, REGISTRATIONS
- Food Handler's Certification as required by State Law provided at store level
RECOMMENDED EQUIPMENT
- Slip resistant shoes with closed toe and heel
- Apron
- Uniform per store policy
- Pallet jack
- Ladder
- Stepladder
- Associates may be required to use standard deli equipment including, but not limited to
o Kniveso Slicerso Ovenso RotisseriesPHYSICAL DEMANDS Regularly (Over 2/3 of the time)
- Stand
- Walk
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Communicate with associates and customers
- Taste and smell
- Lift and/or move up to 10 pounds
Frequently (Between 1/3 to 2/3 of the time)
- Climb or balance
- Stoop, kneel, crouch or crawl
- Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
- Sit
- Lift and/or move up to 100 pounds
Vision
- Close
- Distance
- Ability to adjust focus
- Ability to distinguish colors
- Peripheral
- Depth perception
WORK ENVIRONMENT Regularly
- Moving mechanical parts
- Fumes or airborne particles
Occasionally
- Wet and/or humid conditions
- Toxic or caustic chemicals
- Extreme cold
- Extreme heat
- Risk of electrical shock
- Vibration
NOISE LEVELRegularly
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time. **Position requirements may vary by store location