MTX Group Inc. (MTX) is seeking a motivated Delivery Director to join our team. MTX is a global technology consulting firm that enables organizations to modernize through digital transformation. With data as the new currency, MTX helps transform long-term strategy with outcomes in mind around happiness, health and the economy. MTX improves decision-making with speed and quality by partnering with leading cloud technologies.MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology.
Responsibilities:
Project Delivery:
- Lead and develop the service delivery function, leading strategic initiatives and embed a culture of continuous improvement through the delivery team while meeting customer delivery deadlines and quality standards
- Enable and champion a service delivery culture, promote ongoing service improvements, to improve quality and client satisfaction
- Take accountability for the identification, mitigation and management of all risks relating to the delivery of the business outcomes to assigned region/portfolio
- Driving territory-level multiple projects/portfolio
- Responsible for end-to-end ownership of execution and delivering the milestones on committed schedule, cost and quality
- Review the code created by team and provide review comments to the developers
- Ensure ADM is positive at portfolio level
- Project level technical escalation management
Business Growth & Management:
- Managing P&L and Budget at the territory level
- Collaborating with PD Manager on staff skill analysis, staff progression
- Support client partners in harvesting the account, weekly call with client partner for the account-level updates
- Works closely with client partners, client stakeholders, and delivery team
- Go-to person for client partners regarding any technical and functional needs
- Collaborates with client partners and customers to co-develop a roadmap and drive project deliverables from kick-off to go-live in a fast-paced environment
- Develop and manage budget evaluation and report with regard to project
- Responsible for creating new ideas, managing budgets and timelines on projects and developing long-term plans following company direction
- Responsible for analyzing and publishing project health insights and dashboards with VPs, CPs and Executive leadership
What you will bring:
- 10+ years of experience in IT consulting company
- Salesforce Certified System and/or Application Architect is preferred.
- 5+ years working in the Salesforce ecosystem with deep knowledge and understanding of the Salesforce Platform and Cloud Products.
- Customer-oriented mindset along with continuous improvement initiatives and the ability to work independently
- Strong technical proficiency in software development methodologies, programming languages, and tools, with expertise in Apex, API Development, Lightning Web Components, and LDS.
- Excellent leadership and communication skills, with the ability to inspire, motivate, and mentor members at all levels.
- Solid understanding of software architecture, design patterns, and best practices, with the ability to make well-informed technical decisions.
- Experience with Agile/Scrum, Kanban, and CI/CD methodologies and tools, and a commitment to continuous improvement and delivery excellence.
- Demonstrated ability to collaborate effectively with cross-functional teams and stakeholders locally and globally.
- Strong problem-solving skills and a proactive, results-driven mindset, with a passion for driving innovation and delivering high-quality software solutions.
- Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred.
- Experience leading Pre-sales activities from offshore for new opportunities and proposals
- Experience in handling escalations and taking complete responsibility and ownership on all critical/major issues related to delivery
What we offer:
- Health (medical, dental, vision) benefits
- 401k
- Access to the leadership team
- The chance to work in a fast-paced environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact
- Monthly All Hands company meeting
MTX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.