Location: Springfield,MA, USA
/ / Delivery Lead Annuity Products **Delivery Lead Annuity Products**
Springfield, MA
Technology
**R10901**
* Educates team members in the application of appropriate problem-solving principals equipping team members with tools and behaviors in order to make sustainable improvements
* Drive lessons learned and knowledge retention for future use
* Primary point of accountability to business sponsors and other parties for execution of multiple large projects or medium to large programs that support complex enterprise or strategic corporate goals andwhere scope is subject to change, contains high complexity and high degree of risk, a large number of resources, and complex organizational change issues.
* Leads development of metrics, measures and reporting to understand the overall health of the Annuity Line of Business Portfolio
* Communicates and messages to leadership and business partners regarding risk and mitigation strategies
* Recommends changes to drive expected results, mitigate risk, while balancing cost and benefits
* Develops and monitors leading Key Risk Indicators for managing project health
* Develop, manage, monitor and report on all project/program tasks, activities, expectations, controls and deliverables
* Proactively removes blocker/barriers enabling project team to complete objectives
* Interacts regularly with senior leaders and/or key customers to provide consultation, influence, resolve complex issues and provide insight into commitments, targets and progress
* Drive and influence decisions; effectively negotiate priorities and solutions
* Liaison between MassMutual business partners, industry vendors, and distribution partner
* Manages and leads a team of multidiscipline technical employees and contractors to deliver on strategic, operational and BAU efforts
* Plan, budget and manage the Annuity Product portfolio portfolio of approximately $10M
* Perform data analysis of spend patterns and trends within portfolio to influence and recommend adjustments based on performance and actuals
* Manage both direct and matrixed teams to obtain results
* Supplier management as it relates to program deliverables, including negotiation, contracting, and performance management
* Coach, mentor and provide career guidance
* Build Annuity product and technical domain expertise across enterprise teams
* Leads with a focus on continuous improvement concepts
* Manage in all project methodologies such as Scrum, Kanban and Waterfall
* Provide learning opportunities to all team members
**QUALIFICATIONS**
* Bachelors degree in Information technology, Computer Science, Finance, Business or related field
* 5+ years of overall experience with at least 3+ years of IT leadership, business unit, or other functional leadership experience
* Program/project management, minimum 3 years related experience preferred
* Clear track record of leading/driving key initiatives working with cross functional teams to successfully implement critical business projects, problem solutions and continuous improvement efforts etc.
* Excellent time management skills: Ability to manage multiple tasks simultaneously, maintain focus and prioritize to provide exceptional service levels in a dynamic environment
**PREFERRED QUALIFICATIONS**
* Previous experience with retail annuity products and services
* MM Business system methodology, minimum 3 years related experience
* Familiarity with DTCC, partner integrations and electronic order entry processes
* Certified Scrum Master and 2+ years of Agile project delivery experience
* Proven implementation of process improvement and cost reduction strategies
* Comfortable working in ambiguity, capable of establishing and growing functions and teams from the ground up
* Proficient with project management tools and techniques, such as Microsoft Project, Integrated project planning, jira
*MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.*
**Transcript**A time a colleague gave me constructive feedback is probably within the first six months of my employment with MassMutual. I, after graduating college, started less than a month later at MassMutual, and it was my first real job. I mean, I had benefits. I had a salary. And at the same time, I had a lot to learn. And so I recall a colleague explaining that I did not need to be super apologetic in my emails, apologizing for things that were out of my control, but I could simply state them as fact. That's a lesson I still hold onto today. I think that going from college to employment, there's a different set of rules and expectations. And it's having colleagues that are able to provide you with that feedback and help you grow that truly becomes important to how you set up the foundation for what will become your career.
A time a colleague gave me constructive feedback is probably within the first six months of my employment with MassMutual. I, after graduating college, started less than a month later at MassMutual, and it was my first real job. I mean, I had benefits. I had a salary. And at the same time, I had a lot to learn. And so I recall a colleague explaining that I did not need to be super apologetic in my emails, apologizing for things that were out of my control, but I could simply state them as fact. That's a lesson I still hold onto today. I think that going from college to employment, there's a different set of rules and expectations. And it's having colleagues that are able to provide you with that feedback and help you grow that truly becomes important to how you set up the foundation for what will become your career. At MassMutual, we value both the flexibility that a remote work environment offers and the value that comes from connecting and collaborating in person with our colleagues. While most MassMutual employees have been working remotely due to the pandemic, we have begun encouraging our fully vaccinated employees to come to the office on a schedule that works for them.
Our future work environment will be one where the majority of our associates adopt a hybrid schedule working some days in the office and some days remotely, balancing flexibility with in-person collaboration. One where each manager works with their teams to determine a schedule that meets the needs of customers, the team and the business. While the majority of our employees will follow this hybrid model, some of our roles will continue to be 100% on-site and others may be 100% remote, subject to business needs.
Recognized as a 2021 Worlds Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company, owned by our policyowners, we are defined by mutuality and our vision to put customers first. Its more than our company structure its our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
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