Delivery Service Technician
: Job Details :


Delivery Service Technician

Scheels Sports

Location: Appleton,WI, USA

Date: 2024-12-03T09:12:39Z

Job Description:

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America-offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Schedule:

Must be flexible to work assigned schedule between 9am and 9pm, Monday through Saturday, 10am and 6pm, Sunday. Schedule may include varied hours, evenings, weekends and holidays. Average hours per week is 40 hours. Schedule usually includes an every other weekend rotation, day off during the week and 1-2 close nights per week.

Responsibilities:

* Efficiently provide maintenance, assembly and delivery of customer and store equipment. Equipment may involve bicycles, exercise machines, snowboards, skis, hockey skates and sticks, baseball gloves and bats, golf clubs, racquet sports, paintball markers and other merchandise in a Scheels Store.

* Specific delivery merchandise may include exercise machines, trampolines, basketball hoops, safes, grills, furniture, game tables, bicycles and any other Scheels merchandise

* Safely filling CO2 and compressed air tanks for paintball markers.

* Maintain accurate and detailed records for store and customer equipment and delivery vehicles

* Ensure a clean and professional appearance and environment of the Scheels delivery trucks, delivery area in your store as well as during home deliveries

* Assist with loading customer equipment and merchandise at the store

* Ability to speak effectively for extended periods to customers or associates along with excellent writing (ex. reports) and verbal communication skills.

* Exceptional problem solving and analytical skills in order to troubleshoot and respond to customer delivery and equipment issues

* Ensure safe and proper loading and transport of merchandise to be delivered/returned to store

* Maintaining the vehicles and budgeting for oil changes, tires, etc.

* Execute quick and efficient ordering of parts and supplies while staying within designated budgets

* Ability to read and interpret documents such as safety rules, operation and maintenance instructions and procedural manuals.

* Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels policies and procedures.

* Ability to complete basic mathematical equations.

* Ability to work a varied schedule to include weekends, evenings, holidays, and scheduled training meetings

* Complete other duties as assigned by Leadership

* Promote the Scheels Visa Rewards card and be able to clearly explain all benefits

Requirements:

Customer Service

* Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine Thank you

Culture

* Approach daily tasks, projects and follow-up communication with energy and sense of urgency

* Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

* Show respect and appreciation for others and Scheels

* Arrive to work and meetings 10 minutes early

Team Mentality

* Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

* Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

* Ability to adapt to a changing work environment

* Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

* Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

* Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

The ideal candidate must possess a clean, valid driver's license and be an approved driver through DOT and Scheels Driving Standards and be at least 21 years of age. High School Diploma, or General Education Degree(GED), one to three months of related experience or training; or equivalent combination of education and experience is preferred.

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for heavy work.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Benefits:

To see a full list of benefit offerings from Scheels visit scheels.com/careers

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

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