Dental Assistant
: Job Details :


Dental Assistant

Heart City Health

Location: Elkhart,IN, USA

Date: 2024-10-28T07:38:31Z

Job Description:
Position Summary: The dental assistant provides quality care and services to patients by assisting dentists and other staff in a variety of patient care, office and laboratory duties. Affect the efficiency and productivity of patient flow through timely, accurate, and professional preparation of patients and patient information, including taking x-rays.Primary Accountabilities:
  • Affect favorable billing and collection outcomes.
  • Develop favorable relationships with all patients.
  • Establish favorable working relationships with all staff members associated with clinic operations, including Patient Services Reps (PSR)), dental hygienists, dentists, and related staff.
  • Essential Functions:Chair-side Assistance:
  • Prepares and maintains dental instruments, materials, and equipment.
  • Collect and record patient health histories (dental and medical) and record information for dentist's reference prior to examination.
  • Help patients feel comfortable before, during, and after dental treatment.
  • Take x-rays.
  • Assist dentist chair-side by organizing and preparing instruments for dentist's use and assisting as needed during procedures.
  • Advise patients in oral hygiene and dental care.
  • Follow through with post-visit duties.
  • Backup the PSR positions, provide relief and support to PSR functions and perform office duties as requested.
  • Interact positively with a diverse, sometimes difficult, and demanding patient population. Provide service in a manner that is appropriate for the patient's age; demonstrate knowledge and skills necessary to meet the patient's physical, psychosocial, educational, and safety needs.
  • Demonstrate commitment to the mission of the organization in promoting dental health.
  • Maintain patient records and related administrative documentation.
  • Utilize the requisite tools, systems, technology, and equipment in the collection of patient data, records management, and collections.
  • Demonstrate knowledge of dentistry procedures, clinic infection control procedures, cleaning and sterilization of instruments, tray setup and materials.
  • Other duties as assigned
  • Expanded Clinical Assistance:
  • Takes dental radiographs
  • Assists hygienist as needed (coronal polishing and topical fluoride application if additional training has been completed)
  • Takes preliminary dental impressions and bite registrations for crowns
  • Fabricates temporary crowns
  • Applies pit and fissure sealants
  • Fits and places temporary crowns
  • Removes excess cement from fabricated restorations
  • Places amalgams/composites as requested by dentist
  • Business Office Assistance:
  • Schedules appointments and makes confirmation calls as needed using proper telephone etiquette
  • Pulls and/or files patient charts as needed
  • Answers phones as needed
  • Completes no-show letters weekly
  • Sends emails including radiographs to referral sources weekly
  • Knowledge, Skills and Abilities:
  • Excellent communication skills; active listening as well as written and oral comprehension/communication skills; Gives full attention to what individuals are saying, understands the point being made, asks appropriate questions to gain better knowledge of situation(s) and repeats information to ensure understanding.
  • Excellent customer service skills; actively seeks ways to assist individuals within the scope of assigned duties
  • Good computer skills; Windows, Word and Excel specifically; Dentrix exposure preferred
  • Good time management skills; self-evaluates the use of time and understands how others may be affected
  • Cultural diversity awareness and skills; respects all people regardless of race, nationality or social standing
  • Ability to work independently (self-motivating) and as part of a team
  • Ability to multi-task; comfortable in a fast-paced environment
  • Ability to build and maintain effective working relationships with co-workers, providers, managers, patients and vendors
  • Problem sensitivity skills; empathetic/understanding
  • Deductive reasoning and problem-solving skills
  • Organized and detail-oriented
  • Bilingual (English/Spanish) language skills preferred
  • Education, Experience and Licensure:
  • Must have an Expanded Functions certification.
  • Minimum of 1-2 years experience as an expanded duties dental assistant
  • Must have a current Indiana x-ray license
  • Must have a current BLS/CPR card
  • Physical Demands:
  • May sit and/or stand for long periods of time
  • Must be able to see and hear in normal range with or without correction device(s)
  • Dexterity and hand to eye coordination as normally associated with operating office equipment, computers and telephones
  • Work Environment:
  • Professional, fast-pace office work environment
  • May be exposed to bodily fluid and bloodborne pathogens risking infectious disease exposure
  • Excellent Benefits:
    • Student Loans repayment options
    • Anthem Health, Vision, Dental, paid Life insurance 1.5 times your salary & STD
    • HSA contribution $1,000 a year or PPO plan has FSA availability
    • 403B retirement with employer match 50% of employee contributions up to 5%
    • EAP, bonus potential, continuing education assistance, employee recognition programs and rewards, semi-annual employee events
    • -Paid time off, Holidays include a Floating Day (1 day), Career Advancement
    • ** 100% paid Malpractice insurance w/ tail coverage **
    Apply Now!

    Similar Jobs (0)